Privacy Policy

This Privacy Policy explains how EventPro Bartender LLC ("we," "us," or "our") collects, uses, and protects information when you use the EventPro Bartender application ("App"). By using the App, you agree to this Privacy Policy.

1. Information We Collect
We collect information necessary to operate the App, including:Account information (such as name and email address via Google OAuth)Event-related information you enter into the App (event details, dates, locations, guest counts)Client contact information (names, emails, phone numbers) that you store for your eventsStaff information (names, roles, contact details) that you add to your organizationBeverage and inventory data (recipes, ingredients, shopping lists, prep orders)Usage data such as pages visited, feature usage patterns, and error logs to improve performance and featuresWe do not collect sensitive personal data such as Social Security numbers. Payments are handled by our payment provider (Clerk); we do not store full payment card details. We do not track your browsing activity outside the App.

2. How We Use Your Information
We use your information to:Provide and operate the AppSave and display your event and business dataProcess your subscription and billingImprove features and user experienceMonitor for errors and performance issuesCommunicate with you about your account and the AppWe only use your data for purposes related to operating and improving the App.

3. Third-Party Services
Your information is processed and stored using the following third-party services, each of which maintains their own privacy practices and security standards:Clerk — Authentication, user management, and subscription billingNeon — Database hosting (PostgreSQL)Vercel — Application hosting and deploymentSentry — Error monitoring and performance trackingWe carefully select providers that meet industry security standards. We do not share your data with any third parties for advertising or marketing purposes.

4. Product Development Disclaimer
The App is under active development, which means:Features may change, be added, or be removed over timeYou may occasionally encounter rough edges or bugs. We are committed to preserving the data you create in the App. We will not wipe, reset, or delete your organization's data in the ordinary course of operating or updating the App. We still recommend keeping your own backups of information that is critical to your business.

5. Data Sharing
We do not sell your personal data. We may share data only when necessary:With the trusted service providers listed in Section 3 that help operate the AppIf required by law or legal processTo protect the rights, safety, or security of the App or its usersIf you use the App's sharing features (such as shareable shopping lists or event details), certain event-related information will be accessible to anyone with the shared link for the duration the link is active.

6. Text Messaging (SMS)
EventPro Bartender LLC may send SMS text messages to staff members who have opted in. These messages contain event and shift details for events the staff member is assigned to work. Staff members opt in by confirming through an email link before any text message is sent, and their consent is recorded with a timestamp.Message frequency may vary. Message and data rates may apply. Recipients can reply STOP at any time to opt out of further messages, or reply HELP for assistance.Mobile information and text-messaging opt-in data and consent will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. This information may be shared only with vendors that help us deliver the messaging service, and solely to deliver the messages the recipient opted into.

7. Data Security
We take reasonable steps to protect your information, including:Secure authentication via Clerk with Google OAuth supportEncrypted database connectionsOrganization-level data isolation ensuring your data is not accessible to other organizationsRole-based access controls within organizationsError monitoring and alerting via SentryHowever, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention
We retain your data for as long as your account is active. We will retain or delete your data when:You request deletionYou close your accountWe discontinue the AppWe will process deletion requests within 30 days. Some data may remain in encrypted backups for a limited period before being permanently removed.

9. Your Choices
You may:Request access to your dataRequest correction or deletion of your dataRequest a copy of your data — we do not currently offer self-serve export, but you may request your data and we will provide it within 30 daysStop using the App at any timeRequests can be made by contacting us at the email below.

10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what data we collect, request deletion, and opt out of data sales. As stated above, we do not sell personal data. To exercise your rights, contact us at the email below.

11. Children's Privacy
The App is a business tool intended for use by adults operating or working for an organization. It is not directed to children, and we do not knowingly collect personal data directly from children. Organizations that use the App are responsible for the staff and contact information they choose to enter, including ensuring they have any consent required to provide another person's information.

12. Changes to This Privacy Policy
We may update this Privacy Policy as the App evolves. Continued use of the App after changes means you accept the updated policy.

13. Contact Information
If you have questions about this Privacy Policy or your data, contact us at: info@eventprobartender.com